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Get in Touch with Us
Connect with IGP Metals Today!
Our team is ready to assist you with any inquiries about our precious metals and services. Reach out now for personalized support!
How can I contact IGP Metals?
You can reach us through our contact form on the website, or by emailing us directly at support@igpmetals.com. We aim to respond within 24 hours.
What are the hours of operation for customer service?
Our customer service team is available Monday through Friday from 9 AM to 5 PM EST. We are committed to providing timely assistance and ensuring your inquiries are addressed promptly.
Do you offer support for new investors?
Yes, we provide comprehensive support for new investors, including educational resources, personalized consultations, and guidance on purchasing precious metals. Our team is here to help you navigate your investment journey.
What should I do if I have a complaint?
If you have a complaint, please contact our customer service team via email or phone. We take all feedback seriously and will work diligently to resolve any issues you may have.
Can I visit your physical store location?
Yes, we welcome customers to visit our physical store located at 123 Precious Lane, Investment City. Please check our website for store hours and any special events.